Support Center
We value relationships with our users
This section contains selected support materials related to the use of our products. If you are a user of our products and would like to contact technical support, please submit a request using the button below.
Video tutorials
watch how easy and flexible it is to use our products
Hair Management for better signal quality
Find out our tips for managing hair during fNIRS registrations. Good hair management impacts the signal quality significantly so it is vital to understand what are the ways to improve it. Watch our tutorial on how to manage hair while using fNIRS.
Hair Management for better signal quality
Find out our tips for managing hair during fNIRS registrations. Good hair management impacts the signal quality significantly so it is vital to understand what are the ways to improve it. Watch our tutorial on how to manage hair while using fNIRS.
How to connect CortiView & E-Prime
In this tutotial, we show you how to combine CortiView software with one of the most popular programs for designing and running experiments – E-Prime from Psychology Software Tools. Using a simple finger tapping task as an example, we show the basic configuration of the programs. We present everything on the example of our flagship product – Photon Cap C20.
How to connect CortiView & E-Prime
In this tutotial, we show you how to combine CortiView software with one of the most popular programs for designing and running experiments – E-Prime from Psychology Software Tools. Using a simple finger tapping task as an example, we show the basic configuration of the programs. We present everything on the example of our flagship product – Photon Cap C20.
Signal recording with IMU
We are often asked if the Photon Cap system has a built-in gyroscope.
Yes, each Photon Cap system has an internal measurement unit (IMU), containing an accelerometer and a gyroscope. We demonstrate their use in the tutorial below. You will also learn how to calibrate the device and start recording the signal.
Signal recording with IMU
We are often asked if the Photon Cap system has a built-in gyroscope.
Yes, each Photon Cap system has an internal measurement unit (IMU), containing an accelerometer and a gyroscope. We demonstrate their use in the tutorial below. You will also learn how to calibrate the device and start recording the signal.
How to use CortiView software
CortiView is a simple and user-friendly program for recording signal from CortiVision NIR spectroscopes. It’s software that can be easily integrated with scientific experimentation software (like PsychoPy or E-Prime), VR engines (like Unity) or any other software that supports HTTP requests.
It is a standard part of the kit that the user gets access to upon delivery of the product. Updates are available for download after an automatic message about their availability. It is recommended to always use the latest version of the software.
In this video we cover the first steps and key features of CortiView.
How to use CortiView software
CortiView is a simple and user-friendly program for recording signal from CortiVision NIR spectroscopes. It’s software that can be easily integrated with scientific experimentation software (like PsychoPy or E-Prime), VR engines (like Unity) or any other software that supports HTTP requests.
It is a standard part of the kit that the user gets access to upon delivery of the product. Updates are available for download after an automatic message about their availability. It is recommended to always use the latest version of the software.
In this video we cover the first steps and key features of CortiView.
How to charge battery inPhoton Cap C20
Photon Cap comes standard with a 2000 mha battery that allows the device to run for up to 6 hours. Inside our dust- and shock-resistant case you will also find mains usb charger. Remember never to use the device when it is connected to the mains.
How to charge battery inPhoton Cap C20
Photon Cap comes standard with a 2000 mha battery that allows the device to run for up to 6 hours. Inside our dust- and shock-resistant case you will also find mains usb charger. Remember never to use the device when it is connected to the mains.
Cleaning guidelines
Keeping system components clean is not only a matter of safety for system users, but also a matter of proper system operation. We have prepared a tutorial in which we show different methods of cleaning the different components using the Photon Cap system as an example.
Cleaning guidelines
Keeping system components clean is not only a matter of safety for system users, but also a matter of proper system operation. We have prepared a tutorial in which we show different methods of cleaning the different components using the Photon Cap system as an example.
Optodes mounting in C20
Our products are flexible, so they can be adapted to different research requirements. In the context of optode mounting on a cap, this is a very important issue because different research paradigms will require different mounting configurations. In this tutorial, we show you how to mount an optode in C20. Remember that you can purchase additional optode bundles for your kit, so switching between bundles can be quick and easy.
Optodes mounting in C20
Our products are flexible, so they can be adapted to different research requirements. In the context of optode mounting on a cap, this is a very important issue because different research paradigms will require different mounting configurations. In this tutorial, we show you how to mount an optode in C20. Remember that you can purchase additional optode bundles for your kit, so switching between bundles can be quick and easy.
How to put on a cap
We have prepared a step-by-step tutorial showing how to properly place the optode cap on a head.
How to put on a cap
We have prepared a step-by-step tutorial showing how to properly place the optode cap on a head.
How to connect the amplifier
Plugging in an amplifier and connecting Photon Cap system components together doesn’t sound like a difficult task. However, we decided to draw users’ attention to the issue of proper connection of device connectors.
How to connect the amplifier
Plugging in an amplifier and connecting Photon Cap system components together doesn’t sound like a difficult task. However, we decided to draw users’ attention to the issue of proper connection of device connectors.